My Trip to McDonald...

This trip to McDonald’s was a unique task that I did not believe I could complete easily. My perception of the employees at the McDonald’s I chose, on Ditmas Avenue in Brooklyn, is that they would feel much better with the picture buttons of the food rather than numbers and not be able to fulfill my order to exact requirements. When I first placed my order, I was told that there was no option to put “four pickles” or “well done, no salt” on the receipt under my order. After an awkward minute where the cashier looked at me as if there was nothing she could do about this; I had a manager called over. They explained to me that orders this specific were not usual and they had never printed a specific receipt like the one I needed which was why the cashier believed it to be impossible. The first manager then insisted that there was no option on the computer to print my receipt the way I needed. This is when I thought about going to another McDonald’s but I got persistent. I questioned if the manager really knew what she was doing and she replied, “Yes,” but she looked as if she could care less. Then I questioned her status as manager and insisted she bring the head manager up to see if they could help me and she did so reluctantly.
This time the male head manager came to assist me and he brought me over to another register because the customer volume in the store was picking up. I explained the order and lack of help I received from his other employees to the manager and he said he would get the problem fixed right away. He was able to produce the receipt in one minute as opposed to the assistant manager taking almost ten minutes and still claiming it was impossible to do. I watched the head manager go over to the cooks and yell out, “four pickles ONLY on that hamburger,” and then he went over to personally cook my fries. From the moment the head manager came to the front desk, it took only slightly longer than the regular serving time to complete my order; the extra minute was due to a new batch of fries being made. I was annoyed overall but happy the assignment was complete and that they really did put four pickles on my burger. I did, however, refrain from eating the food because I feared that they might have contaminated it with saliva.
Personally, I did not think this assignment would be this hard for the McDonald’s employees and management to fulfill. If I had to consult the head manager at this specific restaurant, I would say he definitely has to train his cashiers and even assistant managers at better knowing all the functionalities of the register. It was surprising that it took 3 people to complete my order and the first two did very poorly and resulted to only calling the top manager with my minuscule yet unique order. Also, I would advise him to get rid of the assistant manager that helped me because she had a nasty attitude while I remained calm during her insolent attempts to fulfill my order.

The Power of Vision

The movie that we saw in class was very motivating because it broke down the steps in how to achieve ones vision. The film identified between vision and action and how they play a role together. My parents never encouraged me to think freely and inspire me to achieve anything because to them, finishing college with a perfect GPA was enough. Luckily, learning from my peers and teachers helped me to realize the path I should take and create visions for myself. There are a few goals that I have that I would really like to achieve in my lifetime and they are…

1. To get a good job in the field of Finance and possibly even moving my way up in a higher position in other related fields that will permit me greater success.

2. To be able to support my mother any possible way so that she lives an easy life to the best of my ability.

3. To buy a house and move out of New York City.

To make my vision possible, I would need to focus on situating my current position to that will get me where I need to be. I plan to take on more internship in the field on finance and get comfortable with what my job would be like. Creating more connections will help me to get a successful career in finance and make my mom proud. When I am financially stable then I will able to support my mother as I move up higher in a managerial position of a company. I expect to move out of New York eventually so that I don’t have to deal with the cold weather in New York and of course afford the house that is reasonable.